Frequent questions

We provide flexible conditions, including competitive prices, increased commissions and the possibility of individual arrangements. Special terms and conditions are available for new partners - please contact us for more details.

Thanks to direct contracts with the best hotels in Phuket, Krabi and Khao Lak, we reserve quotas in advance. This allows us to guarantee accommodation even in case of high demand.

We organize events on a turnkey basis: from site selection to technical support, catering and transfers. Special rates and exclusive options are available for MICE-agencies.

Our Russian-speaking managers and drivers are available 24/7. We solve any customer issues: from changing routes to emergencies.

Visa is not required for citizens of Russia, Ukraine and Kazakhstan (up to 30 days). For Belarus, Uzbekistan, Armenia and other CIS countries it is necessary to apply for a visa in advance at the Thai consulate.

Obligatory: passport (validity of 6 months or more), return tickets, hotel reservation. Medical insurance covering COVID-19 and cash (in Baht or USD) are recommended.

A deposit (cash or card) for additional services is required upon check-in. If the services are not used, the funds will be refunded upon check-out. It takes up to 4 weeks to be refunded to the card.

Major resorts sometimes accept Mir cards, but we recommend having an alternative (baht cash, Visa/Mastercard or UnionPay).

We provide comfortable transportation with a Russian-speaking driver, meeting with a sign and VIP service (drinks, press). We track flights to avoid delays.

Our managers will help you call a doctor, arrange transportation to the clinic and contact your insurance company. Round-the-clock support is available by phone.

We offer unique itineraries with professional Russian-speaking guides. Customized tours are available, including VIP format with a personal guide and private locations.

Yes! We create individual programs: from private dinners in the villa to organizing wedding ceremonies. All details are included - flowers, photographer, decor.

All vehicles are regularly inspected and guides are trained in first aid. Licensed boats with rescue equipment are used for boat trips.

Yes: limousine transfers, exclusive serviced villas, private yacht charters, access to private events and restaurants.